Shipping Overview
At Garmentic, we prioritize seamless delivery for your curated lifestyle essentials. Our fulfillment team processes orders with meticulous care, ensuring your premium selections—whether they’re everyday staples or specialized gear—are packaged securely for transit. Typically, orders are dispatched within 1–2 business days after payment confirmation, excluding weekends and holidays. We collaborate with trusted carriers to maintain reliability across all product categories, from fashion-forward accessories to performance-driven apparel.
Shipping Timeframe
Processing times may vary slightly based on inventory availability and seasonal demand. Once shipped, domestic deliveries usually arrive within 5–7 business days, while international shipments may take 10–20 business days depending on destination and customs clearance. Note that unforeseen circumstances like extreme weather or carrier delays might occasionally extend these estimates. Rest assured, we proactively monitor all shipments to minimize disruptions.
Shipping Costs
We offer transparent pricing tailored to your order value:
Standard Shipping (10–15 Business Days): $15 for orders totaling $0–$60.
Free Shipping (10–15 Business Days): Applies automatically to orders over $60, with no upper limit.
Expedited shipping options are temporarily unavailable, but we’re evaluating this service for future enhancements.
Shipping Regions
Currently, we serve customers across North America, the European Union, and select countries in Asia-Pacific. Due to evolving logistics regulations, we’re unable to deliver to certain regions, including conflict zones and territories with restricted import policies. At checkout, enter your address to verify eligibility. For unsupported locations, consider using a third-party freight forwarder—though we can’t assume responsibility for shipments beyond the original carrier’s destination hub.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a unique tracking number and a link to monitor progress. For consolidated shipments, tracking updates may take 24–48 hours to activate. If you encounter discrepancies or haven’t received updates within three business days, check your spam folder or contact
[email protected] with your order number for assistance.
Delayed or Lost Shipments
While rare, delays can occur due to logistical complexities. If your package hasn’t arrived within five days of the estimated delivery window, please reach out to our support team at
[email protected] with your order details. For lost shipments, we’ll initiate a carrier investigation and either resend your items or issue a refund upon confirmation—whichever you prefer. Claims must be filed within 30 days of the shipment date.
Customs & Import Duties
International orders may incur customs fees, VAT, or other import charges determined by your local authorities. These costs are the customer’s responsibility and aren’t included in our pricing. To avoid surprises, consult your country’s customs office before ordering. While we can’t adjust declared values or mark shipments as gifts, we’ll provide accurate documentation to facilitate smooth clearance. Note that refusal to pay duties may result in parcel return or abandonment.