Hey there! At Garmentic, we’re not just another online store—we’re a small team of fashion enthusiasts who genuinely care about what you think. Seriously, your feedback? It’s like gold to us. Whether you’ve got a question, a suggestion, or just want to chat about that amazing dress you saw, we’re all ears.
You know what’s wild? Some of our best ideas came from late-night emails with customers. Our founder, Sarah, still replies to as many messages as she can—though these days, she’s got a little help from our awesome support team.
Remember that time we completely redesigned our packaging? That was 100% because of customer feedback. So if you’ve got thoughts—maybe our shipping could be faster, or you’d love to see more sizes—don’t hold back. We read every single message, and who knows? Your idea might just change everything.
Pro tip: Need help ASAP? Try our live chat (bottom right corner). Our team’s there Monday–Friday, 9am–6pm EST, and honestly? They’re pretty quick.
Funny thing—we started in 2018 as a tiny pop-up shop in Detroit. Sarah would personally hand-wrap every order and include handwritten notes. These days, we’ve grown (a lot!), but that personal touch? It’s still at the heart of everything we do. When you reach out, you’re not just talking to some faceless corporation—you’re talking to people who still geek out over fabric textures and the perfect stitch.
So go ahead, drop us a line. Who knows—your email might just make our day.
